Returning Merchandise Damaged During Shipping
If a shipment arrives with obvious shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the shipping company immediately. The contact information for the shipping company will be on the package that you received. Save all packaging material and paperwork. Do not throw anything away! If you attempt to return the merchandise directly to us yourself, you will jeopardize our chances of making a claim with the shipping company, and you may not receive credit for the return. Please also send email to us or give us a call at 503-644-4073 to let us know that you have received a damaged package. We will work with you and the shipping company to determine appropriate next steps.

Return Policy For Our Online Retail Customers
We are proud of our products and want you to be completely satisfied with your purchase. If you are not satisfied with a product that you have purchased through our website, we will gladly provide a merchandise refund provided that you return the new, un-opened, un-used merchandise to us within 30 days of the original shipment date. Merchandise should be inspected upon receipt so that any refunds can be completed within the 30-day period. To initiate a refund, send the following items to us at the address listed below:

• the merchandise,
• a copy of the original invoice that you received with your merchandise,
• and a note telling us why you are returning the product.
• include complete contact information including name, address, contact phone number and e-mail address.

Please carefully package your returns. Returned merchandise must be in its original condition or we will be unable to accept the return. Send the return package to us using a traceable shipping method with the shipping carrier most convenient for you. Once we receive your package, we will issue a credit to the credit card account that you originally used to purchase the merchandise on our website.

When You Purchase from a Local Store or Online Store
When you purchace Technique Tuesday products from other websites or at your local store, their return policies apply to your purchase. Please contact the store where you purchased Technique Tuesday products.

Return Policy For Our Wholesale Customers
Please inspect merchandise upon receipt. If you receive a package that is obviously damaged, please follow the instructions listed in the "Returning Merchandise Damaged During Shipping" section at the top of this page. Please also report any damage or shortages to us within 3 business days of receipt of your order.

Returns of Defective Merchandise
We guarantee all our products to be free from manufacturing defects. Our products are manufactured using the finest quality materials and state-of-the-art technology. Our stamps, blocks, and ink are all made in the U.S.A. We put our products through rigorous quality control processes and we carefully inspected our products so that you can be confident that you are getting the very best clear stamps and accessories. This guarantee does not cover merchandise damaged after delivery through accident or misuse. If you find that you have received defective merchandise, we will exchange it. Just return the defective merchandise to us within 30 days of your original purchase date. Please return the following items to us at the address listed below:

• the defective product,
• a copy of the original receipt or invoice that you received with your merchandise,
• a short note describing the defect,
• and your complete mailing address.

Send the return package to us using a traceable shipping method with the shipping carrier most convenient for you. We will do everything we can to replace defective merchandise as quickly as possible. Once we receive your package, we will send replacement merchandise to you.

Our Return Address:
Please send all returns to us at:

Technique Tuesday
Returns and Exchanges
9957 SW Arctic Dr
Beaverton, OR 97005

If you have questions about our return policies, please contact our Customer Care Team at CustomerCare@TechniqueTuesday.com or call us at 503-644-4073.